Customer Experience
Voice, chat, and email support with SLA-backed quality monitoring.
Global Delivery. Local Accountability.
Zephyrus BPO Inc helps ambitious companies streamline customer experience and back-office operations through dedicated outsourced teams.
What We Do
Voice, chat, and email support with SLA-backed quality monitoring.
Data processing, documentation, and workflow administration support.
Lead qualification, appointment setting, and outbound performance teams.
Billing, collections, claims handling, and reconciliation workflows.
Scaled staffing pods with onboarding, training, and QA oversight.
Content moderation, e-commerce support, and ticket triage operations.
Why Zephyrus
We pair dedicated account leadership with process-focused execution. Every team is aligned to measurable KPIs and continuous improvement.
Industry Coverage
"Zephyrus built a support function that felt like an extension of our in-house team. We improved service levels and reduced costs inside one quarter."
Start Here
Share your current workflows and we’ll provide a practical staffing and execution plan.
Talk with our operations team about your required headcount, process scope, and target launch timeline.
26TH FLOOR UNIT 2614 ENTRATA URBAN COMPLEX 2609 CIVIC DRIVE FILINVEST CITY ALABANG , CITY OF MUNTINLUPA, FOURTH DISTRICT, NATIONAL CAPITAL REGION (NCR), Philippines
Monday to Friday, 8:00 AM - 6:00 PM PHT