Global Delivery. Local Accountability.

Built to Scale the Teams Behind Your Growth.

Zephyrus BPO Inc helps ambitious companies streamline customer experience and back-office operations through dedicated outsourced teams.

Zephyrus team

What We Do

Service Lines Designed for High-Performance Operations.

Customer Experience

Voice, chat, and email support with SLA-backed quality monitoring.

Back-Office Operations

Data processing, documentation, and workflow administration support.

Sales & Revenue Ops

Lead qualification, appointment setting, and outbound performance teams.

Finance Shared Services

Billing, collections, claims handling, and reconciliation workflows.

Workforce Solutions

Scaled staffing pods with onboarding, training, and QA oversight.

Digital Support

Content moderation, e-commerce support, and ticket triage operations.

Why Zephyrus

Structured Delivery, Transparent Reporting, Better Outcomes.

We pair dedicated account leadership with process-focused execution. Every team is aligned to measurable KPIs and continuous improvement.

  • Dedicated QA and operations managers
  • Weekly performance scorecards and optimization plans
  • Flexible engagement models by role and shift
Telemarketing operations team

Industry Coverage

Cross-Vertical Expertise with Fast Onboarding.

Payroll Services Accounting & Bookkeeping Human Resources Benefits Administration Timekeeping & Attendance Compliance & Reporting

"Zephyrus built a support function that felt like an extension of our in-house team. We improved service levels and reduced costs inside one quarter."

Amelia Torres Chief Operations Officer

Start Here

Let’s Design Your Outsourcing Roadmap.

Share your current workflows and we’ll provide a practical staffing and execution plan.

Contact Details

Talk with our operations team about your required headcount, process scope, and target launch timeline.

  • Address

    26TH FLOOR UNIT 2614 ENTRATA URBAN COMPLEX 2609 CIVIC DRIVE FILINVEST CITY ALABANG , CITY OF MUNTINLUPA, FOURTH DISTRICT, NATIONAL CAPITAL REGION (NCR), Philippines

  • Hours

    Monday to Friday, 8:00 AM - 6:00 PM PHT